Get started with Ledger — official, secure, and straightforward
Welcome to the official Ledger.com/Start® guide. This colorful, user-friendly page walks you through the essential steps to unbox, initialize and use your Ledger hardware wallet. Whether you are setting up your first wallet or upgrading security, these clear instructions and practical tips help you protect your crypto with confidence.
Purchase only from Ledger.com or authorized partners. Check packaging for tamper seals and authenticity labels.
Power on, set a PIN, and carefully write down your recovery phrase. Never store it digitally or share it with anyone.
Download Ledger Live from the official site, connect your device, and install the apps for your coins.
Complete setup checklist (do this first)
Follow this checklist to complete setup in minutes and avoid common mistakes. These steps keep your private keys offline and your recovery phrase secure.
- Confirm packaging integrity: If the package looks altered, contact support and do not use the device.
- Create a secure PIN: Choose a PIN you can remember but others cannot guess. It prevents local access to the device.
- Record the recovery phrase: Ledger displays a 24-word phrase — write it down exactly, store it offline, and consider a metal backup for durability.
- Install Ledger Live: Use Ledger Live to manage accounts, update firmware, and install apps for each cryptocurrency.
- Test with a small transaction: Send a tiny amount to confirm addresses and that transactions require device confirmation.
Practical safety tips
Treat your recovery phrase like cash — never enter it online, never photograph it, and never share it. Ledger staff will never ask for it. Keep multiple secure copies in different locations if necessary, and update firmware only via Ledger Live.
Offline key storage
Private keys live on the device in a secure chip, isolated from your computer and the internet.
On-device verification
Every transaction must be verified directly on your Ledger device before it can be sent.
Broad compatibility
Works with Ledger Live and hundreds of third-party apps to support many currencies and tokens.
Frequently asked questions
Can I recover if I lose my device?
Yes — restore using your recovery phrase on a new Ledger or compatible wallet. Your funds belong to the phrase, not the device.
What if my recovery phrase is compromised?
If someone learns your recovery phrase, move your funds to a new wallet immediately and generate a new phrase.
Does Ledger ever ask for my recovery phrase?
No. Ledger support will never ask for your recovery phrase or private keys.
This official guide is designed to be simple and reassuring: use the steps above, confirm every action on your device, and keep your recovery phrase offline. Welcome to stronger crypto custody — you’re in control.